What Is Firewall as a Service (FWaaS)? | FWaaS Defined & Explained

13 min. read

Firewall as a service (FWaaS) is a cloud-based firewall solution that provides network security capabilities through a subscription model.

Unlike traditional firewalls, FWaaS operates in the cloud, offering features such as traffic inspection, threat prevention, and application control without the need for on-premises hardware.

 

Note:
The term “FWaaS” is also commonly referred to as a “cloud firewall,” or “cloud NGFW,” which aligns most closely with the concept of a virtual firewall.

How does FWaaS work?

Firewall as a service works by transplanting the traditional firewall model into a cloud environment.

Instead of relying on physical hardware, FWaaS is a type of firewall setup that uses cloud infrastructure to deliver firewall capabilities. This setup provides a flexible, scalable, efficient way to protect incoming and outgoing network traffic.

Like this:

FWaaS architecture diagram also known as a cloud firewall. It features a diagram showing the connectivity between different components within a data center and the internet, facilitated by cloud services and managed service providers. The data center includes a computer, server, and storage unit connected through a switch or router. These are linked to a cloud service symbolized by a cloud icon with a firewall symbol, indicating the security service provided over the internet. An additional connection to a managed service provider, also represented with a firewall icon, highlights the provision of security services. These elements collectively demonstrate how firewalls can be deployed as cloud-based services to enhance network security

In essence, FWaaS acts as a proxy firewall within the cloud. Third-party providers create a cloud environment capable of hosting numerous firewall implementations. Each customer gets a virtually isolated section, ensuring their data and activities remain secure and private.

The process begins with the provider setting up an FWaaS instance for the customer. Which includes creating a configuration panel where customers can define their firewall rules.

Customers can set filtering criteria, app-specific controls, DNS options, and other custom settings to match their security needs.

Once configured, customers route their local network traffic through this virtual firewall

The cloud firewall stands between the company’s assets and the wider internet, establishing robust protection against external threats.

This setup tends to work especially well for organizations with multiple branch offices. Users can connect from anywhere, but the security policies enforced by the FWaaS apply uniformly. And that ensures consistent protection, regardless of the user's location.

 

| Further reading: What Is a Cloud Firewall?

Why is FWaaS important?

FWaaS is important because businesses need it to secure modern, distributed networks effectively. It offers the flexibility, scalability, and centralized management required to protect against emerging threats and ensure consistent security across all environments.

Considering the rise of cloud computing, remote work, and mobile devices, it’s well established that traditional network perimeters have become obsolete. 

Businesses need FWaaS to address the challenges that come along with the modern way of doing business, technologically speaking. 

Basically, traditional firewalls were designed for static, on-premises networks. And that makes them ineffective for protecting today's dynamic, distributed network environments.

Architecture diagram of a traditional firewall setup. On the left, a representation of the internet is shown as a globe icon, from which two types of traffic arrows originate: one labeled 'Permitted Traffic' and the other 'Unwanted Traffic,' which is crossed out. These arrows point towards a central orange rectangle symbolizing the firewall, which features a shield icon, emphasizing its protective function. The firewall filters the traffic, allowing only the permitted traffic to continue towards the right, where a laptop icon represents the private network. This visual effectively illustrates how a traditional firewall operates to regulate and secure the flow of internet traffic to a private network.

FWaaS provides the flexibility and scalability that modern businesses really need. As companies continue to adopt cloud services, maintaining consistent security across all locations and devices is becoming critical. 

Conveniently, FWaaS centralizes firewall management. Which makes it way easier to enforce security policies uniformly and reduce the risk of security gaps.

Plus, FWaaS makes network security management way easier. Because it offloads routine maintenance and updates to the service provider. And that allows internal IT teams to focus on more strategic projects.

Meanwhile, firewalls are always up, running, and up-to-date. Given how volatile today’s threat landscape is, taking a proactive approach to network security is key.

What are the primary features of FWaaS?

The image presents a clean and organized layout of Firewall as a Service (FWaaS) features, aligned in a grid format. Each feature is represented by a distinct blue icon and labeled clearly, covering a broad range of capabilities essential to modern cybersecurity. The features listed include

FWaaS offers a range of features that enhance security, simplify management, and provide scalability for modern organizations, including:

  • Deep packet inspection

  • Intrusion prevention

  • DNS and URL filtering

  • Centralized management consoles

  • Comprehensive visibility and logging

  • Instant scalability

  • Third-party infrastructure management

  • Seamless integration with modern networks 

Let’s dive into the details.

Deep packet inspection and intrusion prevention

FWaaS includes deep packet inspection (DPI) and intrusion prevention systems (IPS) as key security tools. 

DPI examines the contents of data packets, including SSL-encrypted traffic, to detect and block threats. 

IPS tools further enhance security by identifying and preventing intrusions in real-time.

For example:

The architecture diagram shows how ATP blocks unknown C2 traffic and zero-day injection attacks in real time. On the left side, sources such as Unit 42, threat intelligence, and Wildfire feed into Advanced Threat Prevention (ATP), which is labeled with a shield icon and

DNS and URL filtering

DNS and URL filtering are also essential features of FWaaS. 

These tools control access to malicious sites by filtering domain names and URLs. This adds an extra layer of protection, preventing users from accessing harmful websites.

For instance, here’s how DNS security is delivered to Palo Alto Networks Cloud NGFW resources:

Architecture diagram illustrating Palo Alto Networks DNS security detecting and preventing DNS-based threats in VPC environments. At the top, sources such as WHOIS data, user DNS, passive DNS, and threat intelligence feed into the central DNS security module, labeled

Centralized management console

A key feature of FWaaS is the centralized management console. 

The single pane of glass allows admins to control filters, access settings, and distribute security policies across all endpoints from one location. 

As explained, centralization makes management a lot simpler. And ensures consistent security policy enforcement.

Most FWaaS vendors offer centralized management systems that provide visibility and control over NGFWs. Customers can usually follow a simple configuration and integration process to integrate the FWaaS solution with the management tool.

Like so:

Architecture diagram depicting Palo Alto Networks Cloud NGFW integration and management using Panorama. At the top left, the diagram shows two roles, the network admin and the security admin, with local management and centralized management areas. Local management includes the Cloud NGFW console or API, AWS firewall manager, cloud formation template, and Terraform template. Centralized management, shared between network and security admins, includes Panorama and Strata Cloud Manager for shared rules, objects, and profiles. Both management methods stream traffic and threat logs to Cloud NGFW, represented by a red box in the middle. Below, Amazon Marketplace connects to the Cloud NGFW, integrating AWS services like AWS Secrets Manager and AWS logging services such as Amazon CloudWatch, Amazon Kinesis, and Amazon S3. Traffic and threat logs stream to AWS logging services.

Comprehensive visibility and logging

FWaaS provides detailed visibility and logging capabilities. 

Logging systems track all network activity and usually integrate easily with cloud security information and event management (SIEM) technology. This provides a thorough record of network events and facilitates quick identification of potential security issues.

Here’s what logging might look like:

The diagram shows a dashboard from Strata Logging Service with Cloud NGFW logs. It highlights the

Third-party infrastructure management

FWaaS relies on third-party infrastructure management to ensure high levels of reliability–not to mention reduce the workload on network and IT personnel. 

Specialized cloud firewall providers handle the infrastructure, maintenance, and updates. Again, this frees up internal resources to focus on other critical security tasks. 

This way, the firewall stays up-to-date with the latest security patches and enhancements.

Seamless integration with modern networks

FWaaS is designed to integrate seamlessly with modern network architectures, including software-defined networks (SDNs) and wide area networks (SD-WANs).

Note:
The term “FWaaS” is also commonly referred to as a “cloud firewall,” or “cloud NGFW,” which aligns most closely with the concept of a virtual firewall.

 

A teal-colored banner features a central call-to-action (CTA). On the left, there is an illustration with two interconnected icons the AWS logo on the left, labeled with

What are the benefits of FWaaS?

Image illustrating the key benefits of Firewall as a Service (FWaaS) displayed in a clean and structured grid. Each benefit is represented by a green icon and briefly described:

FWaaS offers numerous benefits, including: 

  • Simplified deployment and management

  • Enhanced scalability

  • Improved security and visibility

  • Flexible and centralized management

  • Cost efficiency

These benefits make firewall as a service an attractive option for organizations looking to bolster their security posture while maintaining flexibility and controlling costs. 

Simplified deployment and maintenance

Diagram outlining five core steps for FWaaS deployment. Step 1: Subscribe to FWaaS through the provider’s marketplace or service platform, represented by an icon of a storefront. Step 2: Create firewall resources, such as endpoints or virtual instances, within the network or cloud environment, shown with an icon resembling network nodes. Step 3: Configure firewall policies and security rules through a centralized management console, indicated by an icon of a document with a gear. Step 4: Demonstrate setting up traffic routing to ensure that network traffic passes through the firewall for inspection, depicted with arrows passing through a shield. Step 5: Monitor and log traffic using integrated logging services for real-time visibility, represented by an icon of a chart and magnifying glass.

One of the most compelling benefits of FWaaS is how easy most solutions are to deploy and maintain.

Typical firewalls require lots of time and resources to set up and maintain. But FWaaS simplifies this process by offloading the heavy lifting to the service provider.

Instant scalability

The ability to scale instantly is a standout feature of FWaaS.

Customers can expand their cloud firewall coverage rapidly by purchasing additional capacity without the need for new hardware.

Diagram showing FWaaS scalability across multi-VPC environments. On the left, two application VPCs, labeled as Application VPC1 and Application VPC2, each contain NGFW subnets with firewall icons and NGFW endpoints. Both VPCs have load balancers (LB1), application instances (App1), and transit gateways (TGW) connected to TGW ENI. These TGWs route traffic to the Security VPC on the right, which includes a TGW subnet and firewall subnet with icons representing TGW ENI and NGFW endpoints. The flow is further connected to Cloud NGFW at the bottom right.

This is especially useful because it means that security measures can grow alongside the business. The FWaaS model is easy to adapt when there’s increased traffic or additional security requirements.

Improved security and visibility

As established, FWaaS provides enhanced security features and visibility into network traffic. 

FWaaS offerings often include advanced threat detection capabilities, like deep packet inspection and intrusion prevention systems (IPS). Which makes it possible to identify and mitigate threats in real-time.

Not to mention, with firewall as a service, you typically have visibility into all traffic. Including SSL/TLS-encrypted traffic. So no potential threats go unnoticed.

Flexible, centralized management

Managing network security is hard and complex. Especially for organizations with multiple locations or remote workers. 

As explained, the flexible, centralized management that FWaaS offers via management consoles majorly simplifies this process.

Cost efficiency

Cost is a critical consideration for all organizations. And FWaaS does provide a notably cost-effective alternative to traditional firewall solutions for the right candidates.

With FWaaS, there’s no need to invest in expensive hardware. As noted, the service is typically offered on a subscription basis, which means capital expenditures (CAPEX) become operating expenditures (OPEX).

Also, since the service provider handles maintenance, organizations do tend to save on the costs associated with maintaining and upgrading hardware.

The shift to a more predictable, manageable cost structure can significantly benefit the bottom line.

What are the potential challenges of FWaaS?

The image lists challenges associated with FWaaS. On the left side, the challenges are: balancing ongoing costs vs. upfront costs, customization limitations, navigating migration obstacles, and internet connectivity dependency. On the right side, the challenges include: data privacy and compliance hesitations, systems integration, vendor reliability concerns, and limited on-premises traffic visibility. Each challenge is represented with a red icon next to the text.

While FWaaS offers many advantages, as with all technologies, there are also potential challenges that organizations need to consider. 

It’s worth noting, though, that although FWaaS does present a handful of potential challenges, each can be effectively mitigated with careful planning and collaboration with your service provider.

Balancing ongoing costs vs. upfront costs

Diagram contrasting ongoing and upfront costs associated with FWaaS (Firewall-as-a-Service). In the center, a grey box labeled

While it’s true that FWaaS generally removes the need for upfront hardware investments, it also comes with ongoing subscription fees.

For some organizations, these recurring costs may eventually outweigh the initial investment required for traditional firewalls.

Be sure to carefully evaluate the total cost of ownership in advance. Consider the long-term benefits, like reduced maintenance and management overhead, which can offset the subscription costs.

Customization limitations 

Unlike regular firewalls, FWaaS can limit customization. 

This can be tricky for organizations with unique security needs or complex network setups. Out-of-the-box settings might not fit your specific requirements. 

Work closely with your FWaaS provider to understand the customization options available.

 

Note:
Some solutions do offer flexible configurations and will work with you to tailor the service to your needs—it just depends on the vendor.

Navigating migration obstacles

Depending on your objectives, implementing FWaaS can involve modifying existing network structures and configurations. 

If you’re migrating from traditional firewalls, the process might require network security personnel to acquire new skills and adapt to new systems. 

Fortunately, planning the migration carefully can help mitigate this challenge. Work with your FWaaS provider closely to be sure the transition is a smooth one.

 

Tip:
Don’t forget to provide training to network security staff to familiarize them with the new system and reduce the learning curve.

Internet connectivity dependency

FWaaS depends heavily on a stable internet connection. If your organization faces internet slowdowns or outages, your network security could be at risk.

This can pose a problem for businesses in areas with unreliable internet access.

 

Tip:
If your business operates in an area with unreliable internet, consider an ISP with failover options.Backup connections and multiple ISPs can ensure continuous connectivity, reducing the risk of security gaps during outages.

Data privacy and compliance hesitations

Sending network traffic through third-party cloud servers may lead to concerns about privacy and meeting compliance requirements.

If your organization handles sensitive data, you might hesitate for fear of potential exposure to data breaches. 

Fortunately, FWaaS providers are generally in the network security business, and most offer strong data privacy policies and compliance attestations as a result.

Choose a FWaaS vendor with compelling data privacy measures to alleviate these concerns. 

Systems integration

If your infrastructure includes older equipment, bringing FWaaS into the current network environment can pose challenges.

Engage with your FWaaS provider heavily during the planning phase, and be sure the solution is compatible with your current systems. Explore custom development if needed.

Proper planning will lessen the chance of disruptions, and potential security vulnerabilities.

Vendor reliability concerns

How effective your FWaaS solution is really depends on the reliability of the vendor. 

These sorts of vendor issues could leave your network exposed to potential risks:

  • Service outages

  • Security breaches

  • Inconsistent or delayed updates

  • Limited or slow customer support 

  • Weak SLAs

The diagram features a set of white boxes connected by thin lines, each addressing different FWaaS vendor reliability factors. At the top left,

Vet potential vendors thoroughly. Check their track record, customer reviews, and security measures. A reliable vendor will have transparent policies and strong infrastructure.

Limited on-premises traffic visibility

Traditional firewalls inspect network traffic locally—directly on-site.

In contrast, FWaaS conducts traffic inspection in the cloud. This approach might limit your visibility into activity occurring within your local network, depending on the solution you choose.

Using a hybrid approach if necessary can address this challenge. Combine FWaaS with local inspection tools to ensure comprehensive visibility and threat detection within your network.

How much does FWaaS cost?

The image presents a circular, segmented chart in the center, labeled

Ultimately, firewall as a service costs can vary widely depending on several factors, including:

  • Number of applications to protect: The more applications that require protection, the higher the cost.
  • Subscription fees: Ongoing fees that are charged by the provider for using the FWaaS solution.
  • Provider maintenance costs: Costs associated with the maintenance and management performed by the provider.
  • Deployment costs: Costs related to the initial deployment of the FWaaS solution.

CTA banner with a teal background with white text. On the left side, there is a circular icon displaying the Palo Alto Networks logo inside a dotted circle. To the right, the text reads, Estimate pricing for Cloud NGFW for AWS or Cloud NGFW for Azure. Below the text is a rectangular button outlined in white with the label Estimate pricing. The layout is minimalistic with a focus on the text and button, and the background remains consistent in teal throughout.

What are the differences between FWaaS and NGFWs?

The image compares FWaaS Firewall as a Service and NGFWs Next-generation Firewalls with three columns. The left column, shaded in light blue, is labeled FWaaS and lists features such as being hosted in the cloud, managed by a third-party provider, offering instant scalability through cloud resources, simplified deployment and management, and limited customization due to its cloud-centric design. The middle column, labeled Shared features in purple, outlines common capabilities between FWaaS and NGFWs. These include deep packet inspection (DPI), intrusion prevention system IPS, application control, firewall functionality, security policy implementation, threat detection, centralized management interfaces, packet filtering, and access management. The right column, shaded in light red, is labeled NGFWs. It details characteristics specific to next-generation firewalls, such as being physical or software appliances deployed on-premises or virtually, internally managed, having advanced capabilities like URL filtering, greater control over setup and configuration, lower latency due to on-premises data processing, and better compliance and data privacy control. The layout visually divides the content into three clear sections, each framed by a simple grey background.

FWaaS and next-generation firewalls (NGFWs) are two distinct firewall variations, each designed to meet different needs and serve different purposes.

Overall, FWaaS provides a scalable, managed solution that works well for organizations looking for ease of deployment and management.

NGFWs offer advanced security features and greater customization, making them suitable for organizations with specific security needs and the resources to manage them.

Diagram illustrating the flow of network traffic through a Next-Generation Firewall. On the left, a grey circle labeled Internet with a network web icon represents incoming traffic. This traffic flows into a red shield icon labeled Next-Generation Firewall in the center. Above the firewall, two red icons connected by a dotted line represent additional firewall functions: Security Services, symbolized by a lock, and Logging & Reporting, symbolized by a document icon. From the firewall, the traffic proceeds through a process called Granular Segmentation, which leads to two possible outcomes. On the top right, traffic that is permitted is labeled ALLOW in green with a checkmark icon, and it proceeds to a blue server icon representing a Resource. Below, traffic that is blocked is labeled DENY in yellow with an X symbol, terminating the flow. The visual elements are organized in a left-to-right sequence, illustrating the decision-making process of the firewall based on predefined rules and segmentation.
Note:
While not all FWaaS solutions provide true NGFWs, many do offer NGFW capabilities.

Deployment approach

FWaaS is a cloud-based service that provides firewall functionality as part of a cloud computing environment.

It operates through cloud-based management, often by a third-party provider (though not always), making it accessible from anywhere with internet connectivity.

On the other hand, NGFWs are physical or software appliances that are deployed either on-premises or virtually. This standard approach can be more complex and requires on-site hardware or software installations.

Management structure

One of the main distinctions between FWaaS and NGFWs is the management structures.

FWaaS is managed externally by a provider using web interfaces or APIs. The provider handles updates, maintenance, and scaling, allowing your network security to focus on other work.

NGFWs, however, are internally managed, offering greater control over setup and configuration. This control can be beneficial for organizations with specific security requirements, but it also requires more resources and expertise to maintain.

 

Note:
Some FWaaS offerings allow users to retain varying degrees of control via centralized management services, but the extent and sophistication of management tools can vary between providers.

Functional range

FWaaS offers fundamental firewall features along with limited supplementary security services. This makes it suitable for organizations looking for a straightforward, scalable security solution.

In contrast, NGFWs provide advanced capabilities such as deep packet inspection (DPI), intrusion prevention systems (IPS), URL filtering, and application-level controls. These features make NGFWs a better option for organizations that need comprehensive security measures.

Customization options

Customization is another area where FWaaS and NGFWs differ.

FWaaS solutions tend to offer limited customization due to the cloud-centric design. This can be seen as a limitation for organizations with unique security needs.

NGFWs allow more tailored customization for security policies, providing flexibility to adjust settings based on specific organizational requirements.

Scalability

Scalability is a major advantage of FWaaS.

It achieves scalability through cloud resources and infrastructure, allowing organizations to quickly adjust their security measures as their needs grow. This is particularly useful for businesses with fluctuating security demands.

NGFWs' are equally scalable, but the actual process depends on available hardware and resources, making it more involved and labor intensive.

Cause of latency

When considering performance, some FWaaS solutions can introduce potential latency due to reliance on cloud-based processing. This might be a concern for organizations requiring high-speed data processing.

In contrast, NGFWs demonstrate lower latency because data processing happens within the organization’s premises, providing faster response times.

Compliance and data privacy implications

Data privacy and compliance are crucial considerations.

FWaaS has a tendency to raise data privacy concerns with some because network traffic is routed through third-party cloud servers. This can be a perceived issue for organizations handling sensitive data.

However, as established, FWaaS vendors are in the network security business by nature. Typically data privacy and compliance concerns can be allayed through a simple conversation with the vendor.

One could argue that NGFWs provide better control over compliance since data is processed within the organization’s environment. To some, this is an assurance that privacy and regulatory requirements are more easily met.

But again, data privacy and compliance have more to do with the vendor than the firewall variation.

What is the role of FWaaS in the SASE framework?

FWaaS plays a crucial role within the secure access service edge (SASE) framework.

SASE is a cloud-based networking architecture that combines software-defined WAN (SD-WAN) with a set of security services, including:

  • FWaaS
  • SWG
  • CASB
  • ZTNA
The image shows a list of SASE secure access service edge components. On the left, there is a blue icon of a gear labeled SD-WAN Software-defined, wide-area network. On the right, four additional components are listed with blue icons beside each. At the top, there is a shield icon next to ZTNA Zero Trust Network Access. Below, a padlock icon is next to SWG Secure Web Gateway. Further down, a shield icon is next to FWaaS Firewall as a Service. At the bottom, a cloud icon with a lock is next to CASB Cloud Access Security Broker. The layout is clean, with text and icons in blue, separated into sections.

Together, these services create a unified security architecture that can protect all aspects of a network, regardless of where users or applications are located. 

The integration provides comprehensive security and access control at the network edge, moving away from traditional on-premises data center perimeters.

Like this:

Diagram titled secure access service edge SASE showing the integration of networking and security services. At the top, four icons represent different cloud environments: SaaS Applications, Public Cloud, Private Cloud, and HQ/Data Center. Below, a horizontal bar labeled Security as a Service Layer includes five components FwaaS, CASB, ZTNA, and Cloud SWG. Another bar labeled Network as a service layer contains SD-WAN. The bottom section shows three icons representing different locations Branch Retail, Home, and Mobile, connected by a red horizontal line. The diagram illustrates how SASE integrates security and networking services across various environments and locations.

FWaaS is integral to the SASE framework because it provides cloud-native firewall capabilities. Which means it enforces security policies across all network traffic, regardless of user or application location.

CTA banner with a teal background with white text. At the top, the Palo Alto Networks logo is displayed next to the AWS logo. Below, the text reads, Try Cloud NGFW for free on AWS Marketplace. At the bottom, there is a white-outlined button that says Try it now.

CTA banner with a teal background with white text. At the top, the Palo Alto Networks logo is displayed next to the Microsoft Azure logo. Below, the text reads, Try Cloud NGFW for free in Microsoft Azure. At the bottom, there is a white-outlined button that says Try it now.

FWaaS FAQs

Firewall as a service (FWaaS) is a cloud-based security solution that provides firewall functionality through a third-party provider. It protects applications and networks by inspecting traffic and enforcing security policies without the need for on-premises hardware.
SaaS in firewall refers to Firewall as a Service (FWaaS), which delivers firewall capabilities as a cloud service. It allows organizations to secure their networks and applications through a subscription model, eliminating the need for physical firewall appliances.
SaaS in firewall refers to Firewall as a Service (FWaaS), which delivers firewall capabilities as a cloud service. It allows organizations to secure their networks and applications through a subscription model, eliminating the need for physical firewall appliances.
FWaaS sits in the cloud, providing firewall protection and security services remotely. It is managed by a third-party provider, allowing for centralized control and seamless integration with cloud-based environments.
A web application firewall (WAF) specifically protects web applications by filtering and monitoring HTTP traffic. FWaaS, on the other hand, provides broader network security, including traffic inspection, threat prevention, and policy enforcement across all network layers.
Benefits of FWaaS include simplified deployment and maintenance, enhanced scalability, centralized management, improved security and visibility, and cost efficiency.
Disadvantages of FWaaS include dependence on internet connectivity, limited customization, data privacy hesitations, vendor reliability, migration complexity, ongoing costs, limited local inspection, and integration challenges. While FWaaS does present potential challenges, each can be overcome with planning and vendor collaboration.
FWaaS pricing depends on factors like traffic volume, number of availability zones, and the included features. In some cases, costs may fall outside this range based on specific requirements.
FWaaS provides firewall functionalities as a cloud service, focusing on traffic inspection and threat prevention. Zero trust network access (ZTNA) restricts access to applications based on user verification and continuous authentication, emphasizing secure access over network perimeter defense.
The FWaaS market is growing rapidly due to increased cloud adoption and the need for scalable, flexible security solutions. However, exact market size figures require current industry reports and data.
The future of FWaaS looks promising with continued advancements in cloud technology and increasing demand for scalable, cost-effective firewall products. Integration with frameworks like SASE will likely further enhance its relevance in modern network security architectures.