Professional Services for Cloud-Native Security

48% of businesses fear their IT teams are at risk of burnout

See how reimagining your cloud security with expert guidance can help.

A trusted partner for your cloud adoption journey

Palo Alto Networks’ professional services help your organization experience the advantages of Prisma Cloud faster, more efficiently, and with more focus.

Accelerate time to value

With the guidance of experts at every step, you’ll align your security strategy with industry-leading best practices and fully utilize all capabilities of the Security Operation Platform to achieve business value faster.

Strengthen security posture

Through best-practices adoption and a continuous improvement roadmap, you’ll be poised to maintain cutting-edge security practices.

Transform operations

By reducing manual tasks and leveraging product integrations in your multi-vendor environment, you’ll strengthen your security while unlocking operational efficiency.

Professional services

Meet your business needs with right-sized solutions

Each professional service for cloud-native security is matched to your organization’s technology capabilities.

QUICKSTART
EXTENDED EXPERTISE
CBDR WORKSHOP
OPTIMIZATION
TAILORED SOLUTIONS

Quickstart

Expedite your successful deployment of cloud access and application security components with day-one protection. Through expert planning and execution, adherence to best practices, and risk mitigation at every step, you’ll deploy confidently.

Adoption of CPSM features
Best practices implementation
Product familiarity
Increased visibility of vulnerability and compliance issues within resource configurations

QUICKSTART services

Cloud Security Posture Management
Get hands-on assistance with the initial implementation of Prisma Cloud CSPM, including the creation of custom policies and actionable alerts.
INVESTMENT LEVELS
Level quickview
Cloud Workload Protection
Get hands-on assistance with the initial implementation of Prisma Cloud CWP, including the creation of custom policies and actionable alerts.
Level quickview
Cloud Code^TM Security
Following working sessions with a Prisma Cloud expert, you’ll receive customized recommendations and best practices documentation to help you adopt Prisma Cloud more effectively into your environment.
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Level quickview
Prisma Cloud Deployment Services
A certified Prisma Cloud Palo Alto Networks Professional Engineer will deploy and integrate the Prisma Cloud product into the customer’s cyber security ecosystem.
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Prisma Cloud Security Posture Management QuickStarts

INVESTMENT LEVELS

Phase

Outcome

SmallS

MediumM

LargeL

Onboard

Account and org onboarding

3

5

9

RBAC configuration

SSO configuration

SSO JIT configuration

X

Deploy

Alert rule creation

5

10

15

Alert and compliance reports

3

6

9

Third party integration

1

2

4

Configuration

Custom IAM policies

X

3

6

Custom run policies

3

6

11

Custom policy remediation

X

5

15

Data security configuration

X

4

7

Alert burn down sessions

2.5

4

10

Enterprise and anomaly tuning

X

Deliver

Knowledge transfer sessions

2

3

As-build documentation

Prisma Cloud Workload Protection QuickStarts

INVESTMENT LEVELS

Phase

Outcome

SmallS

MediumM

LargeL

Onboard

Self-Hosted Console Install (If Applicable)

1

2

4

RBAC Configuration

Alert Profiles

1

2

3

Cloud Discovery

Deploy

Agentless Scanning

Auto-Defend for Hosts and Serverless

Kubernetes Cluster or Host Defenders Install

2

8

9

Registry Scanning

1

2

3

App Embedded Defenders

1

2

6

CI/CD Pipeline Integration

1

2

VM Image Scanning and Trusted Images

X

1

3

Functions scope setup

X

Configuration

Runtime Policy tuning

10

15

Runtime, Compliance, Vulnerability Tuning Sessions

1

3

Compliance and Vulnerabilities Rules

10

15

Sandbox Analysis Configuration

1

2

WAAS Setup and configuration

X

2

4

Kubernetes Auditing and Admission Control

X

1

5

Deliver

Knowledge Transfer Sessions

1

2

3

As-Built Documentation

Prisma Cloud Code Security QuickStarts

INVESTMENT LEVEL

Phase

Outcome

SmallS

Setup

Administrator access configuration

1

Code repositories

2

CI/CD system

1

Checkov

Integration

Alert provider integration

1

Configuration

Tune scan configuration settings

Custom policies

4

Vulnerability management - remediation & supression

4

Drift detection

Deliver

Knowledge transfer session

1

As-built documentation

Extended Expertise

Get the most out of your Security Portfolio deployment by partnering with a Palo Alto Networks consultant, a highly-trained expert who will understand your business needs from the inside out and advise accordingly.

Adoption of features
Best practices implementation
Product familiarity
Increase security posture
Have cloud security and visibility across entire application lifecycle
Process-led approach to cloud security

Extended Expertise services

Standard & Standard Plus
A part time resource that will be an extension of the customer team in order to have a dedicated/designated Prisma Cloud expert drive the customers Prisma Cloud adoption forward.
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Plan quickview
Dedicated & Dedicated Plus
A full time resource that will be an extension of the customer team in order to have a dedicated/designated Prisma Cloud expert drive the customers Prisma Cloud adoption forward.
Learn more
Plan quickview

Extended Expertise

A fresh look at resident engineering

PLANS

Extended ExpertiseEE

Extended Expertise PlusEE +

EE consultant

Half-time remote only

Service credits inlcuded

X

Service credits add-on

Business hours (Monday through Friday)

Every other week

Weeks per year

24

Max no. of customers per consultant

2

No. after hours customer support

1 / month (scheduled in advance)

1 / month (scheduled in advance

On-site travel

2x / year (5 days max each)

Extended Expertise

A fresh look at resident engineering

PLANS

Extended ExpertiseEE

Extended Expertise PlusEE +

EE consultant

Full-time remote only

Service credits inlcuded

X

Service credits add-on

Business hours (Monday through Friday)

Every week

Weeks per year

48

Max no. of customers per consultant

1

No. after hours customer support

Scheduled in advance

On-site travel

4x / year (5 days max each)

CBDR Workshop

A dedicated consultant will create a plan for your adoption of Prisma Cloud across every stage of your cloud application lifecycle: Code, Build, Deploy and Run. You’ll be fully prepared to onboard, deploy, utilize and enable Prisma Cloud features in your cloud environment.

Project management
Planning
Consultation
Documentation

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Optimization

Following working sessions with a Prisma Cloud expert, you’ll receive customized recommendations and best practices documentation to help you adopt Prisma Cloud more effectively into your environment.

Adoption of features
Best practices implementation
Product familiarity
Increase security posture

Optimization services

Cloud Security Posture Management
Optimize the workflows, processes and playbooks of your Prisma Cloud subject matter experts.
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Cloud Workload Protection
Provide Prisma Cloud Best Practice recommendations in order for customers to adopt the Prisma cloud product more effectively into their environment.
Learn more

Tailored Solutions

We’re dedicated to ensuring the success of your Prisma Cloud adoption and enablement. If none of the above professional service offerings meet your needs, contact us so we can build a custom solution together.

Contact Us

A global team dedicated to your success

Our in-house team delivers a full lifecycle service portfolio to the world’s best companies.

4.5/5
customer satisfaction score
300+
CUSTOMER ENGAGEMENTS
40+
engineers & consultants
6
continents worked across

Helpful guides for getting started

Prisma Cloud Field Guide Ebook

Learn to maximize security posture by leveraging Prisma Cloud’s capabilities at each stage of the cloud application development lifecycle.

Download eBook

Prisma Cloud Adoption Guide

Explore this framework for establishing the pillars of security within a cloud journey using Prisma Cloud’s suite of capabilities.

Download guide

Meet with us

Contact our team of cloud security experts today. We’ll help you determine which services are right for your cloud journey..