Legacy tools hindered more than helped.
With a disjointed infrastructure, the organization:
- Was vulnerable to cyberattacks, service disruptions, and compliance check failures
- Lacked capability to scale remote workforce during the pandemic
- Struggled with user access to applications
- Took up to 12 hours to resolve basic app issues
Protection and productivity for customer peace of mind.
Working closely with Palo Alto Networks, the bank deployed a network security platform to transform Zero Trust principles into solutions and put the organization at the forefront of digital innovation. The bank started with physical firewalls at branch offices for segmentation and financial compliance. When the pandemic hit, the company rapidly deployed SASE to protect users working from anywhere and deliver quality app performance. Finally, it layered on security services for deeper traffic inspection and data loss prevention.
Now, the bank’s productive workforce can serve more customers globally with the assurance that their personal and financial data is protected. The IT team can easily identify and secure digital transactions involving GDPR and PII data, troubleshoot issues from a centralized console, and scale capacity up or down as needed—all without sacrificing Zero Trust security controls.
As the next step, the bank is expanding its use of branch firewalls with a Zero Trust framework to strengthen security with further segmentation.
Zero Trust journey
"Being a bank, there’s a massive need to protect sensitive data to remain compliant. If data is at risk, the business is at risk. We needed a reliable, secure way for employees and third parties to access critical applications to drive us forward."
Head of Network Services